Equity Solar Broker's; privacy policy

Effective Date: 1st June 2024

1. Introduction

Welcome to Equity Solar Brokers. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, address, email address, phone number, and other contact details.
• Technical Information: IP address, browser type, operating system, and other technical details from your device.
• Usage Information: Information about your interactions with our website and services.
• Financial Information: Payment details if you engage in transactions through our partners.
• Solar System Details: Information related to your solar system preferences and energy usage.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms, register on our website, or communicate with us.
• Automatically: Through cookies and similar tracking technologies when you use our website.
• From Third Parties: Such as solar companies or partners who provide information about your interactions with them.

4. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To offer our consultation and brokerage services.
• Communication: To communicate with you about your inquiries, our services, and promotional offers.
• Improvement: To improve our website, services, and customer experience.
• Compliance: To comply with legal obligations and protect our rights and interests.
• Marketing: To send you information about products, services, and promotions that may interest you.

5. Disclosure of Your Information

We may share your information with:

• Solar Partners: To facilitate quotes and service delivery.
• Service Providers: Who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
• Legal and Regulatory Authorities: When required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no security measure is completely infallible.

7. Your Rights

You have the following rights regarding your personal information:

• Access: To request a copy of the information we hold about you.
• Correction: To request correction of inaccurate or incomplete information.
• Deletion: To request deletion of your personal information, subject to legal constraints.
• Objection: To object to the processing of your personal information.
• Restriction: To request restriction of processing under certain circumstances.
• Data Portability: To request transfer of your data to another service provider.

To exercise these rights, please contact us at rowan@equitysolar.co.nz

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.



11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

rowan@equitysolar.co.nz